Thursday, January 5, 2012

Humility helper

Like many things in life, my job ought to be incredibly simple but is instead plagued with a myriad of is to be dotted and ts to be crossed. I've been working here a year and a half, and while I still make mistakes, I've learned most of what makes the bureaucrats in Internal Control happy. (Think Futurama-style bureaucracy, or perhaps the Vogons.)

We're a person short in our office, so we've got a temp worker babysitting the front desk. She's just graduated from college and while she's perfectly nice (and fun to talk to!), she's way out of her depth as we wade through high-volume donation season. She's made such completely absurd mistakes as daring to put no more than one donation on a page, being nice to people on the phone, and taping checks to other pieces of paper. (Okay, that last one is a pretty big goof.)

But as usual, the universe knows what it's doing, and I watched the temp learn the ropes faster than I did, making up for her initial mistake of mis-handling checks by cataloguing donations at a faster rate than I was.
I actually have significantly more hair than this. But I couldn't resist a Picard reference.
I facepalmed at my earlier judgementalism (judgementality? judgeiness?) judgements and continued with my work. I made sure to be more helpful and encouraging to the temp — when the universe gives you a hint, you'd better be sure to listen.

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